Discover the secret of the triple win:

Productive Workflows.
Engaged Employees.
Satisfied Customers.

A tale about designing jobs employees love and making work more productive, satisfying, and meaningful, from the minds of transformation experts David G. Henkin and Thomas Bertels.

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In Fixing Work, authors David G. Henkin and Thomas Bertels uncover the root causes of employee disengagement and offer practical solutions for creating more meaningful, satisfying, and productive jobs. Through an allegorical tale of a typical office with typical employees, they allow us to see ourselves in the characters while learning strategies to create better work and perform at higher levels.

Drawing from decades of research, Henkin and Bertels show us how to design work that meets our fundamental human needs for meaningfulness, autonomy, and feedback. By empowering employees with these methods, managers can create a roadmap for fixing what’s broken at their own companies.

If you’re ready to transform your workplace and create a culture of engagement, Fixing Work is the ultimate guide.

Order your copy today and start fixing work for good.

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Praise for Fixing Work

  • “Fixing Work is a gift for leaders looking for a practical road map to improve employee engagement, productivity, and customer centricity. Read this book—you’ll be glad you did.”

    FAISAL HOQUE, founder of Shadoka and best-selling author of Lift and Everything Connects

  • “Creating work for employees to thrive in has never been more important! Fixing Work offers a powerful and practical approach to designing jobs that keep your star performers engaged and productive, and your company on the path to success. Beautifully written and thoughtfully researched, this book will help you start creating the work your team will love today.”

    DR. MARSHALL GOLDSMITH, executive coach and best-selling author of The Earned Life and What Got You Here Won’t Get You There

  • “I worked in HR for more than thirty-five years in the United States, Europe, and Asia, starting in an entry-level position and ending my career as the EVP of a Fortune 20 company. This book, simply put, is wonderful. It is a great story with real-life situations. Makes me want to go back to work and hand it out to every manager.”

    PAUL KIRINCIC, former executive vice president of human resources at McKesson

  • “Anyone who has had leadership responsibility in an organization will imme- diately recognize that David Henkin and Thomas Bertels feel their pain. The authors share real and relatable world wisdom through the vividly portrayed story of people who have ‘been there’ and ‘done that’ in the daily struggle for integrity and relevance at work. This book is sorely needed. Read Fixing Work to better serve your company, colleagues, and customers with distinction.”

    JEFF WESTPHAL, former chairman and CEO of Vertex and founder of MeaningSphere

  • “If you’ve worked in a large company, you know Jerry. The authors have effectively captured what’s broken with work environments similar to Consolidated Insurance. They masterfully introduce us to employees who work to implement well-intended but often temporary fixes. Instead of focusing on the symptoms, much like anesthesia numbs pain, the authors guide us along a pathway that helps companies redefine what work should be for their teams—thereby eliminating the need for employers to create pain- management programs to sedate what’s broken—and allows them to turn their full attention to how work can be successfully executed.”

    ERIC REISENWITZ, former president of group protection at Lincoln Financial Group

  • "Fixing Work is for anyone who wants to understand the nitty-gritty of the American workplace and how to make work more meaningful, motivating, and productive. Henkin and Bertels’s dialogues and stories make the future of work come alive.”

    DR. BOB AUBREY, founder of the ASEAN Human Development Organization

  • “Having worked with Thomas on several projects over the past twenty years, I am well aware of his strategic thinking and organizational design capabilities. The authors’ use of storytelling to introduce work design and employee motivation principles results in a thought-provoking yet easy- reading novel. Fixing Work is a must-read for any executive seeking to optimize workforce satisfaction while improving productivity.”

    DENNIS TRICE, former CEO of Mitsubishi Chemical America

  • “In the emerging world of hybrid work, enlisting and engaging employees has become more important than ever. Designing jobs that employees love is going to be table stakes. Fixing Work will inspire you to take up this challenge with joy and verve.”

    GEOFFREY MOORE, speaker, advisor, and author of Crossing the Chasm

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